Refund policy

BuyiParts Refund Policy

Thank you for shopping at BuyiParts! We take pride in providing high-quality chargers and charging cables to our customers. In the unlikely event that you encounter any issues with your purchase, we have a comprehensive Refund Policy to ensure a smooth and satisfactory experience. Please read this policy carefully before making a purchase.

1. 1-Year Warranty Period

BuyiParts offers a 1-year limited warranty for all chargers and charging cables purchased from our website, www.buyiparts.com. This warranty covers defects in materials and workmanship under normal use during the warranty period. If you experience any issues with the product within the 1-year warranty period, we will either replace the item or provide a refund, subject to the terms and conditions stated below.

2. 90-Day Return Policy

We understand that sometimes circumstances change or a product may not meet your expectations. Therefore, we offer a 90-day return policy for products purchased from BuyiParts. You may return the product within 90 days from the date of purchase for a refund, provided it meets the return conditions outlined in Section 3.

3. Return Conditions

3.1 Product Eligibility:

• To be eligible for a return, the product must be in its original condition, unused, and with all original packaging and tags intact.
• The product must not show any signs of damage, wear, or alteration.

3.2 Return Responsibility:

• If the return is due to a defect in the quality of the product itself, BuyiParts will be responsible for the return shipping costs.
• If the return is not due to a product defect, such as a change in your wishes or preferences, the buyer will be responsible for the return shipping costs.

4. Refund Process

4.1 Warranty Claims:

• If you believe your product is covered under the 1-year warranty due to a defect, please contact our customer support team at [contact email/phone number] with a detailed description of the issue and proof of purchase.
• Our team will evaluate the claim and may request additional information or evidence to process the warranty claim.
• If your claim is approved, we will provide you with instructions for returning the defective product.
• Once we receive the returned item and verify its eligibility for a warranty claim, we will process the replacement or refund accordingly.

4.2 Returns for Refund:

• To initiate a return for a refund within the 90-day period, please contact our customer support team at [contact email/phone number].
• Our team will guide you through the return process and provide you with instructions for returning the product.
• Once we receive the returned item and confirm that it meets the return conditions, we will process the refund to the original payment method used for the purchase.

5. Contact Us

If you have any questions or concerns regarding our Refund Policy, warranties, or returns, please don't hesitate to contact our customer support team at [[email protected]].